I forgot my username and password? What can I do?
Don't worry, we will be happy to assist you :)
If you cannot remember your username, you can contact our live support team. We kindly ask you to have the following information ready. We will be happy to assist you.
Mobile phone number
Date of birth
Click on 'Forgot password?’ On the next screen, enter the e-mail address registered in the system, select and answer your secret question. Then you need to click on the reset password button.
If you have any problems, you can contact our live support team. We will gladly assist you.