How do I take a screen shot?
There may be times when our live support team asks you to send a screenshot to assist you. In such a case, the technical information that will be useful to you is as follows.
When you take a screenshot, you can send it by clicking attach in the lower right corner of the chat screen.
If you have an iPhone model with Face ID, press the side button and the volume up button at the same time. If your iPhone has a home button, press it and the side/up button at the same time.
Press and hold the Power and Volume Down keys simultaneously until the screen flashes indicating screenshot captured
Fn + Print Screen (PrtScn)-Captures the entire screen.
Alt + Print Screen–Captures a single window.
Win + Print Screen–Captures the entire screen.
Win + Shift + S–Capture a screenshot using the built-in Snip & Sketch tool.
OS X (Mac)
How to take a screenshot on your Mac;
Press and hold these three keys together: Shift, Command, and 3.
If you see a thumbnail in the corner of your screen, click it to edit the screenshot. Or wait for the screenshot to be saved to your desktop.
How to capture a portion of the screen;
Press and hold these three keys together: Shift, Command, and 4.
Drag the crosshair to select the area of the screen to capture.To move the selection, press and hold Space bar while dragging.